I have had nothing but issues with my boat since I purchased it in June of It has broke down on the lake three times. It is currently at a shop because it will not crank.
I have been without my boat for half the summer. I have had to cancel several planned trips with family because of the boat. I have tried to contact customer service by email several times and still I have not heard from anyone. Customer service is not at the top of there to do list.
Thanks for nothing Monterey. By answering my emails about my Monterey Boat. Just looking for some specs,and never get replies back. Not Impressed. The Company can careless about the boat owner. They award the dealerships that sell the most boats.
Multiple locations in Minnesota. I brought my boat in for warranty work to only get it back in worse shape. Gel coat repair. They burnt my gel coat buffing it. They dented my trailer put 2 nicks in the pinstripe and tore up my sea decking. The dealer say Im done helping you. In a sense he is divorcing a customer. Monterey wont do anything.
But they give him lots of awards. So take what you want from this.
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